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Careers

It’s Not Just a Job; It’s a Passion

Our relentlessly simple mission: to build better bikes.

We accomplish this mission by hiring the most passionate people and cultivating a work environment where initiative is rewarded, and creativity thrives.

We aspire to create an environment where individuals excel, grow, and connect to shared goals. Pivot Cycles employees share the rewarding experiences related to tackling complex issues of product development, business growth, and industry sustainability.

Benefits

World class benefits, robust employee purchase options, and career growth support anchor a company culture committed to thriving as professionals in the bicycling industry. Whether it’s monthly cake day, company movie night, or a group ride, employees at Pivot Cycles drive our unique culture. We want all Pivot employees to be healthy, happy, and supported in their endeavors.

Comprehensive Health Plans

401(k) Match and Profit Sharing

Professional Development

Generous and Flexible Employee Purchase Program

Tour our offices

A peek behind the curtain at Pivot Cycles’ headquarters, located in the beautiful desert city of Tempe, Arizona.

Tour our officesTour our offices

A Place for Everybody

Driven by our core value of “Welcoming” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Career Opportunities

Customer Service Representative

Description

We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.

Responsibilities
  • Answer phones and work directly with consumers and dealers
  • Help visitors at our facility and provide tours
  • Follow up with potential customers
  • Suggestive selling to consumers and dealers
  • Aid in our sales vision while providing excellent customer service
  • Assist the Inside Sales Specialists with order entry, warranty and other tasks
  • Work demo events and help with special events both weekday and weekends
Requirements
  • High School Diploma or GED
  • Previous customer service experience
  • Excellent verbal and written communication skills
  • Organized, self-motivated and detail-oriented individual
  • Proficiency with Microsoft Office suite products – Excel, Word and Outlook

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to jobs@pivotcycles.com. We look forward to hearing from you!

Type of Employment

Full-time, Non-exempt

Location

Tempe, AZ

Travel Requirement

None

Inside Sales Representative Spanish Market (M/F/D)

Description

We are looking for a friendly, motivated mountain biker/enthusiast to join our team as Inside Sales Representative for the Spanish Market. Do you love cycling and speak fluent Spanish? Do you want to work in a great team with an inclusive culture? Entonces Bienvenido!

Responsibilities
  • Independent support and development of Spanish market 
  • Preparation and execution of customer visits 
  • Identifying, prospecting and new dealer acquisition 
  • Seasonal pre-orders including order entry and order management. 
  • Preparation and execution of dealer training 
  • Participation in demo events, trade fairs and dealer events 
  • Regular travel to Spanish Market 
  • Cooperation and coordination with the responsible internal interfaces such as production, operations, credit department, marketing, and colleagues in the USA 
  • Processing of service requests from end consumers, dealers via phone email, Facebook, and live chat for the Spanish market 
  • Taking orders from dealers and distributors 
Requirements
  • Living in or willing to Relocate to the greater Stuttgart area 
  • Proven success in sales and ability to meet aggressive sales goals 
  • Experience in customer service and/or sales, (Bike Industry preferred) 
  • Product affinity and knowledge in the mountain bike sector 
  • Fluency in Spanish and English is required 
  • Confident appearance, strong communication skills and ability to work in a team 
  • Good knowledge in MS-Office products, including Excel, Word and Outlook 
    • CRM experience a plus 

Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send resume and cover letter to Andreas.Knodel@pivotcycles.com.  We look forward to hearing from you!

Type of Employment

Full-time, Exempt

Location

Stuttgart, DE

Travel Requirement

Domestic/International

Bike Mechanic & Quality Control Technician - Germany

Fahrradmechaniker und Qualitätskontrolleur (m,w,d)
Description

We are looking for a friendly individual with an objective for maintaining our company standards, strong mechanical skills and good knowledge of the bicycle industry. As a Quality Control & Warehouse Technician, you will be responsible for checking and maintaining the quality of every product so that it meets our standards and manufacturing guidelines in addition to various warehouse duties.
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Wir suchen eine freundliche Person, welche sich für die Einhaltung unserer Unternehmensstandards einsetzt, handwerklich/mechanisch geschickt ist und über gute Kenntnisse in der Fahrradbranche verfügt. Als TechnikerIn für Qualitätskontrolle und Lagerhaltung sind Sie für die Einhaltung der Qualität aller Produkte verantwortlich, sodass diese den vorgegebenen Standards und Fertigungsrichtlinien entsprechen. Dazu kommen noch Aufgaben in unserem Warenlager.

Responsibilities
  • Quality checking of every bicycle frame according to set guidelines / Qualitätsprüfung von Fahrradrahmen nach vorgegebenen / QC Rahmen
  • Quality checking of bicycles during assembly process as well as final assembled bicycles / Qualitätskontrolle von Fahrrädern während des Montageprozesses sowie von fertig montierten
  • Building bikes / Fahrräder aufbauen
  • Warehouse duties: receiving goods, shelving goods, picking and packing orders, inventory control / Aufgaben im Lager: Warenannahme, Ware einräumen, Kommissionierung und Verpackung von Aufträgen
  • Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten
Requirements
  • Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
  • Mechanic certifications are a plus / Mechaniker-Zertifikate sind ein Plus
  • Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
  • Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
  • Excellent spoken and written English & German /Sehr gutes Englisch & German in Wort und Schrift
  • Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
  • Ability to lift heavy objects and work while standing / Muss in der Lage sein schwere Gegenstände anzuheben und im Stehen zu arbeiten
  • Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Please send resume and cover letter to  bewerbung@pivotcycles.com. We look forward to hearing from you!

—

Bewerbungen können an   bewerbung@pivotcycles.comgesendet werden.

Type of Employment

Full-time

Location

Stuttgart, Germany

Travel Requirement

None

Warehouse and Assembly Technician - Germany

Description

We are looking for a self-motivated individual with a passion for cycling and basic bike knowledge to fill the position of Warehouse and Assembly Technician.
—
Wir suchen eine motivierte Person mit Passion für Fahrräder und einem Basis-Wissen über Fahrradtechnik, um eine Stelle für Lager- und Montagetechnik zu besetzen.

Responsibilities
  • Warehouse duties: receiving goods, shelving goods, kitting components, cycle counts, inventory control / Lager: Warenannahme, Ware verräumen, Produkte zusammenführen, Bestandszählungen, Bestandskontrolle
  • Pack bikes and product for shipping / Fahrräder verpacken und für den Versand vorbereiten
  • Wheel decal application / Laufradaufkleber anbringen
  • Follow directions in accordance with set guidelines / Nach bestehenden Vorgaben und Guidelines arbeiten
  • Sweep or clean as needed / Nach Bedarf fegen oder reinigen
  • Maintaining a clean work space / Auf einen sauberen und aufgeräumten Arbeitsplatz achten
Requirements
  • Previous bicycle shop experience / Erfahrung in der Fahrradindustrie
  • Mechanic certifications are a plus / Ausgebildeter Mechaniker
  • Working knowledge of tools related to bicycle repair and assembly / Muss sich mit den Werkzeugen auskennen, die für die Fahrradmontage und Reparatur verwendet werden
  • Complete understanding of the bicycle – mechanical, suspension and components / Produktaffinität und Kenntnisse am Fahrrad – technisch, Federung und Komponenten
  • Excellent spoken and written English & German / Sehr gutes Englisch & German in Wort und Schrift
  • Well organized and self-motivated individual / Gut organisiert und motiviert selbstständig zu arbeiten
  • Ability to lift heavy objects and work while standing / Muss in der Lage sein, schwere Gegenstände anzuheben und im Stehen zu arbeiten
  • Excellent PC knowledge with Microsoft office suite products – Excel, Word and Outlook / Gute Kenntnisse im Umgang mit MS-Office, ERP- und QS-Systemen

Please send resume and cover letter to  bewerbung@pivotcycles.comWe look forward to hearing from you!

—

Bewerbungen können an  bewerbung@pivotcycles.com  gesendet werden.

Type of Employment

Full-time

Location

Stuttgart, Germany

Travel Requirement

None

OPPORTUNITIES TO SUPPORT AND GROW
Opportunities to Support and Grow

Our history includes a strong tradition of ‘giving back’. Employees are at the heart of Pivot’s community involvement. Pivot Cycles employees have ongoing opportunities to find meaning and community in support of organizations that align with our mission core values, including:

· The Welcome to America Project
· National Interscholastic Cycling Association
· Arizona Cycling Association